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Sentiment‑Powered Predictive Service: How E‑Commerce Platforms Can Resolve Issues Before They're Asked

Sentiment-Powered Predictive Service: How E-Commerce Platforms Can Resolve Issues Before They're Asked By continuously monitoring customer sentiment across reviews, chat logs, and social media, e-commerce platforms can flag emerging problems and automatically generate remedial actions before a shopper even submits a support ticket. This proactive approach reduces churn,